Vonage is one of the most popular VOIP phone service providers, albeit the most expensive. But there’s a reason for the added cost: Vonage offers the most features of all its VOIP competitors.
Vonage hopes that when you see these 25 cool features along with numerous additional features you can add on, you’ll be willing to pay the extra price. The popular VOIP phone provider offers both personal and business calling plans that harnesss the power of broadband internet to enable cheap calls.
How Does Vonage VOIP Work?
When you purchase a Vonage VOIP router, you plug it into your broadband connection. You then plug your regular telephone into the VOIP router, obtain your new Vonage VOIP phone number, and you’re ready to place a call. You can find some great deals on new and reconditioned Vonage VOIP routers on their website.
To assuage the calling needs of those who are mobile, Vonage offers a cool product called the Vonage V-Phone. The V-Phone is a small USB keychain flash drive that you plug into your PC to make and receive Vonage phone calls and to enjoy all the calling features of Vonage through your laptop computer.
Vonage VOIP Features and Service Plans
Vonage VOIP offers three calling plans: Residential Basic 500, Residential Premium Unlimited, and Vonage Pro. With each plan, you get free local and long-distance calling anywhere in the United States, Puerto Rico, and Canada; unlimited incoming minutes; and 25 calling features including
voicemail
911 emergency dialing
caller ID
phone number porting (keep your current phone number)
call waiting
3-way calling
call forwarding
enhanced 411 directory assistance ($ .99 per call)
weather information
At $ 17.99 per month, Vonage’s Residential Basic 500 plan gives you 500 minutes of outgoing minutes, unlimited incoming minutes, local and long-distance calling within Canada and the U.S. (including Puerto Rico), and all 25 of Vonage’s flagship features.
The Residential Premium Unlimited Plan is Vonage’s most popular plan. For $ 24.99, you get the same service as the Residential Basic 500 plan with the addition of unlimited outgoing minutes and free long-distance calling to Italy, France, UK, Ireland, and Spain. This makes the Residential Premium plan great for those who make frequent calls to friends and relatives in Europe.
For even more features, you can purchase the Vonage Pro plan which runs for $ 34.99 per month. With this upgrade, you get all the features of the Residential Basic 500 Plan and the Residential Premium Unlimited plan with the addition of Vonage Companion software phone for your computer, free international 411 directory assistance, and Vonage Visual Voicemail (transcribes voicemail messages to text).
Limitations of Vonage VOIP
Vonage’s principal limitation is its hefty cost. At $ 24.99 per month for the Residential Premium Unlimited Plan, Vonage VOIP is the highest-priced VOIP provider by a longshot: higher than MagicJack, Ooma, and Skype. Its per-month billing structure may turn away some customers who would rather pay one fee annually.
But at the same time, Vonage’s numerous features and add-ons in addition to the cool mobile V-Phone product may cause VOIP phone service shoppers to take a second glance.
Vonage offers both basic and enhanced 911 (E911) emergency calling as a standard feature. But like all VOIP phone providers, you won’t have telephone service if your electricity goes out. Thus, Vonage VOIP is not a replacement for your current landline or mobile phone service.
Vonage VOIP: The Bottom Line
Over a one-year period, Vonage’s Residential Premium Unlimited Plan costs $ 299.88. As a comparison, Vonage’s competitor Ooma charges a one-time fee of $ 249.99 with no monthly fees. And MagicJack VOIP charges $ 39.95 for initial setup, then $ 19.95 per year ($ 1.66 per month) thereafter.
Bottom line, if you’re making frequent long-distance calls to Canada and/or Europe, you’ll love the savings from Vonage VOIP. If you want a full suite of really cool features that outpaces any other VOIP provider, go with Vonage.
But if features and international calling aren’t that important to you, less expensive VOIP options are available that will save you even more money in the long run.
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